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Sources & notes
Microsoft documents helpfulness feedback, one or more reasons, and an optional comment. Fillo authors the reason labels and shows them after a negative answer; comments remain available after either answer.
At the end of an article, while readers can still refer to it. Keep its URL, language, and version with the response.
Route feedback to the article’s owner. People can select several reasons, so percentages may exceed 100%. Voluntary ratings do not tell you whether all readers completed their tasks.