The product
form library.
Borrow better questions from product teams and researchers.
Browse forms
Experience feedback
Find the part of the experience that needs work, beyond an overall star rating.
Product–market fit
Discover who needs your product most, and what makes it matter to them.
A bug report engineers can investigate
Get the steps, context, and expected outcome an engineer needs to investigate.
Onboarding around a goal
Learn what someone came to accomplish before showing them around.
Task ease, measured
Measure how easy a task felt while the experience is still fresh.
Feedback on an AI answer
Capture whether an answer helped, then ask what went wrong.
A pulse on product experience
Pair how customers feel with whether they achieved what they came to do.
Feedback at the end of a journey
Find the friction at the end of a journey, including why someone stopped.
Cancellation feedback
Learn why someone leaves, without making cancellation harder.
A feature request with context
Understand the problem behind a request, even when there’s no proposed solution.
Feedback after support
A quick support rating, with room to explain when something went wrong.
Invite people to user research
Learn a little about someone’s experience, then ask if they’d like to talk.
How customers found you
Separate how a new customer discovered you from what made them buy today.
Useful and easy to use
Two established questions about whether a product meets people’s needs and feels easy to use.
System Usability Scale
A complete, established measure of how usable a product feels after using it.
Practical and engaging: UEQ-S
Eight word pairs for a brief view of practical quality and how engaging a product feels.
Feedback on a help article
Find articles that leave readers stuck, and the information they need instead.
Report an accessibility barrier
Understand what someone could not do, without asking them to diagnose the technology.
A quick page problem report
Two plain questions when a visitor needs to tell you something is wrong.
Find what held a trial back
Separate a trial that never got started from a product that did not meet the goal.
Why a feature is not being used
Learn whether the problem is awareness, relevance, getting started, or continued use.
What brought someone here
One question about the visitor’s purpose, asked while they still have it in mind.
Compare two AI summaries
Compare two summaries of the same text against a shared brief, with room to explain the choice.
A fuller view of user experience
The full User Experience Questionnaire, covering six aspects of how a product feels to use.
Why these forms?
Each form starts with a published source. We explain what we kept, what we changed, and how to use the answers.