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Sources & notes

The authors publish 26 English word pairs with fixed order and mixed endpoint directions. Fillo preserves them and uses buttons for the seven positions. Product context, the shortened introduction, and page breaks are Fillo’s adaptations.

After product use or a usability session, before the debrief. Use UEQ-S if the survey cannot accommodate all 26 items.

Recode toward the positive endpoint and calculate six separate means: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. Use the authors’ analysis tool for benchmarks and record its version. Do not average all 26 items into one score.

User Experience Questionnaire (UEQ)Keep all endpoint pairs, mixed polarity, fixed item order, and seven positions. Use full-UEQ scoring and benchmarks, never the UEQ-S formula or benchmark.