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When to sendPeople have used the product and survey space is constrained, such as a short exit survey or a larger questionnaire with limited room for UX items.
- 01
Your impression of the product
Choose a position between each pair of words. Keep the practical items first and the experiential items second, as in the published short version.
See the questions
- obstructive — supportive
- Published item 1, contributing to pragmatic quality. Keep the endpoint pair and direction unchanged.
- complicated — easy
- Published item 2, contributing to pragmatic quality. Keep the endpoint pair and direction unchanged.
- inefficient — efficient
- Published item 3, contributing to pragmatic quality. Keep the endpoint pair and direction unchanged.
- confusing — clear
- Published item 4, contributing to pragmatic quality. Keep the endpoint pair and direction unchanged.
- boring — exciting
- Published item 5, contributing to hedonic quality. Keep the endpoint pair and direction unchanged.
- not interesting — interesting
- Published item 6, contributing to hedonic quality. Keep the endpoint pair and direction unchanged.
- conventional — inventive
- Published item 7, contributing to hedonic quality. Keep the endpoint pair and direction unchanged.
- usual — leading edge
- Published item 8, contributing to hedonic quality. Keep the endpoint pair and direction unchanged.
Using the answers
Subtract 4 from each 1–7 answer. Average the first four items for pragmatic quality and the last four for hedonic quality; each ranges from −3 to +3. Report both dimensions and sample size. Do not present their overall average as a universal UX KPI or report six full-UEQ scales from these eight items.
UEQ-S
Preserve all eight endpoint pairs, their order, seven positions, and negative-left polarity. This is the short version, not the full UEQ or UEQ+.
When to choose another form
You need the full UEQ’s six diagnostic dimensions. The authors recommend the full version for ordinary post-test evaluations where the extra detail is practical.
Before you publish
Keep the eight pairs in order, with the negative endpoint on the left and positive on the right. Use an author-published language version when translating.
Decide whether the short version’s two broad dimensions answer your research question. Use the authors’ analysis materials for detailed interpretation.