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When to sendAfter a usability session or enough product use to form an impression, when six experience dimensions are useful to the study.
- 01
Your impression after using the product
Keep the questionnaire in its published sequence. The endpoint direction changes between items; read each pair. There are no branches or diagnostic interruptions inside the measure.
See the questions
- annoying — enjoyable
- Published UEQ item 1, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- not understandable — understandable
- Published UEQ item 2, contributing to Perspicuity. Preserve its direction; the positive endpoint is not always on the right.
- creative — dull
- Published UEQ item 3, contributing to Novelty. Preserve its direction; the positive endpoint is not always on the right.
- easy to learn — difficult to learn
- Published UEQ item 4, contributing to Perspicuity. Preserve its direction; the positive endpoint is not always on the right.
- valuable — inferior
- Published UEQ item 5, contributing to Stimulation. Preserve its direction; the positive endpoint is not always on the right.
- boring — exciting
- Published UEQ item 6, contributing to Stimulation. Preserve its direction; the positive endpoint is not always on the right.
- not interesting — interesting
- Published UEQ item 7, contributing to Stimulation. Preserve its direction; the positive endpoint is not always on the right.
- unpredictable — predictable
- Published UEQ item 8, contributing to Dependability. Preserve its direction; the positive endpoint is not always on the right.
- fast — slow
- Published UEQ item 9, contributing to Efficiency. Preserve its direction; the positive endpoint is not always on the right.
- inventive — conventional
- Published UEQ item 10, contributing to Novelty. Preserve its direction; the positive endpoint is not always on the right.
- obstructive — supportive
- Published UEQ item 11, contributing to Dependability. Preserve its direction; the positive endpoint is not always on the right.
- good — bad
- Published UEQ item 12, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- complicated — easy
- Published UEQ item 13, contributing to Perspicuity. Preserve its direction; the positive endpoint is not always on the right.
- unlikable — pleasing
- Published UEQ item 14, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- usual — leading edge
- Published UEQ item 15, contributing to Novelty. Preserve its direction; the positive endpoint is not always on the right.
- unpleasant — pleasant
- Published UEQ item 16, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- secure — not secure
- Published UEQ item 17, contributing to Dependability. Preserve its direction; the positive endpoint is not always on the right.
- motivating — demotivating
- Published UEQ item 18, contributing to Stimulation. Preserve its direction; the positive endpoint is not always on the right.
- meets expectations — does not meet expectations
- Published UEQ item 19, contributing to Dependability. Preserve its direction; the positive endpoint is not always on the right.
- inefficient — efficient
- Published UEQ item 20, contributing to Efficiency. Preserve its direction; the positive endpoint is not always on the right.
- clear — confusing
- Published UEQ item 21, contributing to Perspicuity. Preserve its direction; the positive endpoint is not always on the right.
- impractical — practical
- Published UEQ item 22, contributing to Efficiency. Preserve its direction; the positive endpoint is not always on the right.
- organized — cluttered
- Published UEQ item 23, contributing to Efficiency. Preserve its direction; the positive endpoint is not always on the right.
- attractive — unattractive
- Published UEQ item 24, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- friendly — unfriendly
- Published UEQ item 25, contributing to Attractiveness. Preserve its direction; the positive endpoint is not always on the right.
- conservative — innovative
- Published UEQ item 26, contributing to Novelty. Preserve its direction; the positive endpoint is not always on the right.
Using the answers
Recode each response toward the positive endpoint, then calculate the six published scale means. Keep Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty separate. Use the authors’ current analysis tool for benchmark comparisons and record its version. A low scale suggests where to investigate, not a proven cause.
User Experience Questionnaire (UEQ)
Keep all endpoint pairs, mixed polarity, fixed item order, and seven positions. Use full-UEQ scoring and benchmarks, never the UEQ-S formula or benchmark.
When to choose another form
A short exit invitation cannot support the full instrument. Use UEQ-S for two broad dimensions, or SEQ for one task. These ratings do not identify the exact interface change to make.
Before you publish
Keep all 26 pairs in their published order and direction. Ask after product use and before the debrief; retain product version and participant context.
Use the author-published language version for your audience. Decide data-quality and exclusion rules before looking for a preferred result, and inspect flagged responses rather than treating a flag as proof of bad faith.