In-app feedback

Keep feedback inside the workflow.

Put a short feedback form on the route where the experience happened. Keep your product's UI and account context; Fillo handles the form rules and response workflow.

Inside /settings/billing

The route supplies the moment. The form supplies the questions.

Pass coarse route and account context explicitly, then review the score and note together in the response workspace.

Product feedback

Powered by Fillo

Put it in the workflow

Render the form as real controls in a drawer, card, settings route, or post-action state instead of sending people to another site.

  • Your route and layout
  • Keyboard and focus continuity
  • No iframe resize boundary

Carry useful context

Attach the product context you already know so the team can understand the answer without asking the respondent to repeat it.

  • Signed respondent identity
  • Hidden route or plan fields
  • UTM and source prefill

Close the loop

Review feedback with files and delivery state, export it, or send signed events into the systems that own follow-up.

  • Response workspace
  • Webhooks and integrations
  • CSV export

In-app feedback questions

Can feedback inherit the signed-in account context?

Yes. Your server can sign respondent identity and traits for the SDK. Use that context for attribution and review, never as a substitute for your app's authorization checks.

Can the form match our design system?

Yes. Restyle the default renderer, replace individual fields, or compose the whole layout from Fillo's headless hooks.

Does Fillo replace product analytics?

No. Fillo collects structured answers and keeps them with response context. Keep behavioral events, cohorts, and session analysis in your product analytics tool.

Can we ask a follow-up only after a low score?

Yes. Conditional visibility can reveal a follow-up from the same schema the server validates.

Build one real form and follow it to the first response.

Start with the schema and route you need. Review the generated form before it goes live, then test the exact path a respondent will use.

Build a feedback form